Minimum scan engine version needed: 8.500

Pattern file needed: 5.483.00

Pattern release date: Aug 17, 2008

Important note: The "Minimum scan engine" refers to the earliest Trend Micro scan engine version guaranteed to detect this threat. However, Trend Micro strongly recommends that you update to the latest version in order to get comprehensive protection. Download the latest scan engine here.

Solution:

Deleting the Malware File(s)

1. Right-click Start then click Search... or Find..., depending on the version of Windows you are running.
2. In the Named input box, type:
   {4 random letters}.bat
3. In the Look In drop-down list, select the drive that contains Windows, then press Enter.
4. Once located, select the file then press SHIFT+DELETE.

Important Windows ME/XP Cleaning Instructions

Users running Windows ME and XP must disable System Restore to allow full scanning of infected computers.

Users running other Windows versions can proceed with the succeeding solution set(s).

Running Trend Micro Antivirus

If you are currently running in safe mode, please restart your computer normally before performing the following solution.

Scan your computer with Trend Micro antivirus and delete files detected as TROJ_RENOS.ZX. To do this, Trend Micro customers must download the latest virus pattern file and scan their computer. Other Internet users can use HouseCall, the Trend Micro online virus scanner.

Trend Micro offers best-of-breed antivirus and content-security solutions for your corporate network, small and medium business, mobile device or home PC.

For additional information about this threat, see:
Overview
Technical Details

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